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Frequently Asked Questions
Please read our FAQ before sending us a message.
Nope! We deliver to anywhere in the world. Everybody needs to benefit from our diffraction glasses so why restrict them?
We accept PayPal and credit/debit card payments through our secure payment provider.
All orders are posted same working day if orders are placed before 1pm, anything after that will be posted on the next working day. For UK orders, everything is posted out using Royal Mail 1st Class (unless you select otherwise). This service has an expected delivery time of 1-2 days, but please allow up to 3 working days before contacting us about a missing order.
Anything posted outside of the UK will vary depending on your location, usually delivered within 1 week of dispatch.
If your diffraction glasses arrive and there is a problem with your order, please contact us within 14 days and we will try to resolve any issues. Postage costs cannot be refunded.
We encourage all feedback here at VisionXplode, be that good or bad (hopefully nothing bad!). Send us an email, tweet, Facebook message, carrier pigeon etc. with anything you want to say. Pictures of you wearing your purchase are very much welcomed!
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